📦 Orders & Shipping
How long does shipping take?
Domestic orders typically arrive within 5-7 business days for most locations, 3-5 days for metro cities. International shipping takes 10-20 business days depending on your location. View our complete Shipping Policy.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your shipment or log into your account to view order status.
Do you offer free shipping?
Yes! We offer free shipping on orders above ₹499. Orders below ₹499 have a flat shipping fee of ₹59.
Can I change my shipping address after placing an order?
Please contact us immediately at wevalueyou@yavastrah.com if you need to change your address. We'll do our best to update it before the order ships.
🔄 Returns & Exchanges
What is your return policy?
We accept returns within 7 days of delivery for unworn, unwashed items with original tags attached. View our complete Return & Exchange Policy.
How do I initiate a return?
Email us at wevalueyou@yavastrah.com with your order number and the item(s) you wish to return. We'll provide return instructions within 24-48 hours.
Can I exchange for a different size or color?
Yes! We offer exchanges within 7 days of delivery, subject to availability. Contact us to check if your preferred size/color is in stock.
How long does it take to receive my refund?
Refunds are processed within 5-7 business days after we receive and inspect your returned item. Please allow 5-10 additional business days for the refund to reflect in your account.
👗 Products & Sizing
How do I choose the right size?
Please refer to our detailed Size Guide which includes measurements for all our garments. If you're between sizes, we recommend sizing up for a comfortable fit.
What fabrics do you use?
We use premium cotton fabrics for all our kurtis, palazzos, and tops. Our fabrics are carefully selected for breathability, comfort, and durability while maintaining vibrant prints and colors.
How do I care for my YAVASTRAH garments?
We recommend hand washing in cold water and air drying to maintain quality. View our complete Fabric Care Instructions for detailed guidance.
Will the colors look exactly like the photos?
We strive for accurate product photography. However, slight variations may occur due to screen settings and lighting. All our products feature premium, colorfast fabrics.
Do your garments shrink after washing?
Cotton fabrics may experience slight shrinkage (1-2%) after the first wash. This is normal. To minimize shrinkage, always wash in cold water and air dry.
💳 Payment & Security
What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and digital wallets. All payment methods available at checkout are secure and encrypted.
Is my payment information secure?
Yes! All transactions are processed through secure, encrypted payment gateways. We never store your complete payment information. View our Privacy Policy.
Do you offer Cash on Delivery (COD)?
Please check at checkout to see if COD is available for your location. Availability may vary based on your delivery address.
👤 Account & Orders
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track orders, save addresses, and access your order history easily.
How do I reset my password?
Click on "Forgot Password" on the login page and enter your email address. You'll receive a password reset link via email.
Can I cancel my order?
Please contact us immediately at wevalueyou@yavastrah.com if you need to cancel. We'll do our best to cancel before the order ships. Once shipped, you can return the item following our return policy.
Still Have Questions?
We're here to help! Our customer support team is ready to assist you with any questions or concerns.
Email: wevalueyou@yavastrah.com
Hours: Monday - Saturday, 10:00 AM - 6:00 PM IST
Contact Us
